SMXPress Messaging

Advanced

The simple processes of sending and receiving of messages can be combined with other functions to create special applications. A number of such pre-built applications are available from SMXpress.


These advanced pre-built functions include:

Mobile Mass Messaging


Mobile Mass Messaging

This functionality allows bulk messages to be sent to predefined groups by means of a single SMS from an authorised cell number. An unlimited number of groups can be set up on our system. Each group is linked to an assigned keyword. The first word in the message contains the keyword followed by the message. This allows messages to be sent to groups at any time, from anywhere, without the need for internet connectivity.


Subscription


Subscription

Unique keywords can be reserved against groups. If the first word of an incoming message is matched to one of these keywords, the sending cell number is automatically added to the relevant group, building up recipient databases.


USSD


USSD

This enables clients to distribute complex text-based information quickly and cost-effectively such as an ordering system. USSD can be used from any cell phone and because it is text-based it requires no internet connection.


Silver Bullet


Silver Bullet

To offer our customers quick integration we use various submission mechanisms. Our custom application only requires minimum configuration with little impact to your existing software to be integrated.


Customised Solutions


Customised Solutions

We provide a complete development service to create special products and features to suit your unique requirements.


System Integrity

Regular diagnostics and monitoring of the SMXpress engine enables us to maintain the system integrity and develop improvements to cater to changing needs. Our monitoring procedures include:

Network Health


Network Health

The messaging network is monitored regularly to identify potential glitches. As a malfunction is suspected, messages are automatically re-routed through alternative gateways.


Intelligent Routing


Intelligent Routing

Messages are routed via SMS, emails and multiple instant messaging platforms (including Facebook and Twitter). Groups can be created to receive messages via their preferred medium.

Routing to local and international numbers is offered at competitive rates using the most cost effective gateways available.